Meeting the people

Everywhere we had been during our trip, people were decorating hotels, streets, houses and municipal buildings with green, white and red flags in preparation for 16 September, Independence Day.  This year the date has particular significance as much of Latin America will be celebrating 200 years of independence from the Spanish.

We were staying in Huatusco, a lively town in a bowl surrounded by mountains and an extinct volcano, in order to carry out a due diligence visit on a new prospective customer.  We were welcomed into a professional, well-run business by open, funny and charming people with whom it was our pleasure to spend two days.  (In fact, everyone we have met in Mexico has been delightful).  They helped us to understand their business fully, showed us all their facilities and introduced us to a number of their producer members.

Mexico Blog Post

One of the ladies had left her sons tending her parcel of land whilst she took up the role of Secretary of the Board.  She was evidently relishing the experience and the opportunity which she would not have been able to take up had the co-op not offered her accommodation locally.

Another producer had started delivering his coffee to the co-op back in 1992.  In 2000 he became a member and when we met him, he was in his fourth year of serving on the Members’ Committee, having just been reelected for a second term.

The company’s motto is ‘Nadie llega lejos sino sabe a donde va’ which translates as ‘No one goes far without knowing to where they are going’.  This saying obviously has significant meaning but was likewise very apt for a long and tiring but fascinating and inspiring journey around part of Mexico.

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Mexican coffee farmer at work in the fields


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All aboard!

Later that same evening we caught an overnight bus from Tuxtla Gutierrez to Veracruz, the second of the 14 Mexican regions we would be visiting on our travels. If I’m honest, I was not looking forward to the experience but I need not have worried. The standard of driving here is excellent from what we have seen and the bus was very, very comfortable; the latter is particularly important in Mexico as the distances are simply vast.

Unfortunately for us, ours was the only bus delayed out of the station due to the incoming vehicle being affected by local landslides and impassable roads. Whilst we waited from 11pm until 2am for the ‘off’, we were glued to the television showing the devastating effects of the flooding in Veracruz. We saw much evidence of this as we travelled along although I’m very pleased to say that it did eventually stop raining during the journey. It’s a very rural area and the living conditions in places are really quite impoverished so the last thing the local people need is to be deluged.

Once again, we were kindly met at the bus station by a representative of the co-operative we would be visiting. After a couple of hours’ further travel when we were just five minutes drive away from our destination, we became stuck in a roadblock due to a strike. We were initially told that no one would be going anywhere until 6pm – it was then 1pm! Taxi drivers mainly were protesting because of the price of petrol – MXN 9 which is the equivalent of less than 50p. Despite not having eaten since yesterday, there was simply no way round so we just had to sit it out; it was all incredibly good natured and there was a definite Latin American feeling of ‘qué será será!’ Eventually, after only one hour, we were allowed through the roadblock, leaving the fabulous butterflies and a very interesting array of insects behind us.

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There are worse places on earth …

Mexican Building
As expected, the weather finally caught up with us today and we were unable to get to Jaltenango due to the closure of the road.  This was a great shame as we had hoped to be able to advise a new client that we would be able to work together for the coming harvest.  We will just have to do so ‘virtually’.  Consequently we found ourselves ‘stuck’ in San Cristóbal.  I use the term loosely as it is a simply wonderful place and much as I had imagined Mexico might be: culturally diverse, traditional, ethnic, colourful and with very clear, breathable air the higher up you get.

Mexican Building

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Anyone for a cucaracha?

The whole of Chiapas (the region through which we are currently travelling) is a part of the Mayan traditions and culture.  Here in Tapachula, we are very close to Guatemala and many migrants have crossed the border.  They have brought their customs with them and the women still wear skirts made of fabric denoting where they are from.  Two women wearing skirts of different fabric are able to communicate in Spanish but their own dialects are too diverse so they are unable to understand each other when speaking in dialect.

Having managed politely to decline the ‘hot’ sauce I was offered at breakfast, I found myself turning down cucaracha at lunchtime!  For the non-Spanish-speaking amongst you, cucaracha means cockroach but I discovered it is also a type of crab here in Mexico.  Having spent the morning with one of our current customers discussing various issues, we were invited to lunch by the General Manager.  We enjoyed some interesting debate during which he remarked that ‘Shared Interest has to exist primarily for its investors’.  Their kindness also extended to driving us across the mountains for five hours to ensure we arrived safely at our next appointment at Comitan.  I’m sure the view is wonderful but thanks to Daniel, the current tropical storm, we saw a lot of low, grey cloud from the incredibly windy roads.  Tropical storm Earl is now apparently hot on the heels of Daniel.

On the way we passed numerous ‘ejidos’ or small communities, in the true sense of the word, that is ‘communal’.  These date back to the Agrarian Reform of 1910 and most of the companies we are visiting have based their constitutions and thus their democratic processes on the way of life and the values of the ‘ejido’.

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And I thought it rained a lot in Costa Rica!

Today I met up with Hugo and we took a plane down to Tapachula.  It’s a very green region (of which much more later!) and we flew in over growing areas for bananas, mangoes and corn.

The taxi ride into town was very civilised.  It is built on a grid-system so there are numerous intersections but instead of having lots and lots of traffic lights, every driver simply gives way to the next.  Whilst this may be slow, it works and there is something very warming about a traffic system built on good old-fashioned values of politeness and patience.

Just before we arrived at our hotel, the heavens opened.  Water was gushing down the sides of the roads, the thunder was thunderous, the lightning was too close for comfort and the locals were huddled in lines under whatever protection they could find.  There have been some flood warnings in the area as well as four deaths due to landslides following a recent tropical storm.  Looking at the paper, more storms are on the way but then this is hurricane season and so to be expected.

Hugo took me out tonight for what will no doubt be the first of many tacos.  We were lucky enough to wander out when the rain had stopped because when it started again, there was simply no let up.  I had never seen anything like it – the roads turned into rivers, literally.  Coming from Costa Rica, Hugo took it all in his stride; it rains a lot there too!  We managed to hail a cab to go back to the hotel which was an absolute godsend.  It only had one wiper on the driver’s side but I was reliably informed that more than one was unnecessary!

As I lay in bed watching the rainwater seep in between the cracks in the brickwork – not in the least surprising in view of the quantity of water that had fallen – and considering if I would be able to sleep in view of the noise level being created by the rain, I couldn’t help wondering how affected the rest of our trip might be by landslides and road closures.

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Do not enter lift…

Hugo, my colleague based in Costa Rica, and I are off to Mexico to visit some existing customers and to let another producer group know that we would like to start working with them.  We will also be carrying out a due diligence on a new prospect in the hope of being able to work together for the coming harvest, due in the autumn.  It is also a great opportunity for Hugo and I to catch up.  We only tend to meet up two or three times a year so most of our communication is via Skype or email and whilst technological advances have been amazing, there is nothing like face-to-face contact.

I flew in a day earlier in order to try to acclimatise.  Mexico City (or DF – distrito federal as it is known here) is just simply huge but then it needs to be to house its 100 million inhabitants.  The millions of homes are quite simply indistinguishable from the air and they go on forever.  And I used to think that London was sprawling!

Whilst I was very tired on arrival at my hotel, my attention was definitely caught by the sign next to the lift.   ‘Do not use in case of fire’ – all pretty standard stuff – ‘or earthquakes’!  The instruction makes perfect sense but brings home the geographical volatility of this region.  On closer inspection, there are signs everywhere for Evacuation Routes and Security Zones.

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DIARY OF TRIP TO RWANDA – February 2009

Sunday 8 February

Well, having suffered just one week of the bitter cold and snow in the UK (I was on holiday at the end of January), I feel very fortunate to be jetting off to warmer climes once again.  This thought was reinforced when we realised we would be delayed by an hour at Schipol, Amsterdam so the plane’s wings could be de-iced due to there being ‘ice in the vicinity’, whatever that meant!

I’m returning to Africa, a continent which is fast becoming a favourite; quite simply, it touches the soul.  I will meet up with Rachel, our local representative, at Nairobi’s Jomo Kenyatta International Airport and from there we will fly together to Kigali, Rwanda.

We will be attending the 6th African Fine Coffee Conference and Exhibition (EAFCA for short) so we can gauge the interest in our lending from African coffee producers.  We will also be visiting with some local handicraft producers and I can’t wait to see their wares.  I’m interested to know how different or otherwise they are from the products I have seen previously in Kenya and Peru.

I don’t believe Rwanda features highly, if at all, on most people’s holiday destination wish-lists but I understand from colleagues that this is a big mistake.

I am very excited about this trip and am looking forward to learning much more about this previously-troubled country and its peoples.

Monday 9 February

As planned I met with Rachel at the departure gate.  She definitely looked less tired and more fragrant than I!  There is little peace for the wicked though so after 3 flights and travelling for 20 hours, we set off at once for our first visit of the trip.

Our booked transport failed to show which I believe is the norm, so we got into a taxi that had definitely seen better days.  The windscreen had what would be considered an illegal crack in the UK and my door only came anywhere near to closing for the driver (there was obviously a knack to it!) but it did have a ceiling which was more than could be said of one of the ones we foolishly got into in Peru!!

My first impressions of Kigali are that it is clean, the low-rise buildings are well-maintained and it appears to be set in a ‘bowl’ so the vista is stunning.  The main roads are in good condition and the driving is disciplined.  Finally, the pace of life is blissfully slow even though the temperature is not overly hot.

The thing that I am finding unnerving is that I can’t seem to get the 1994 genocide out of my mind.  The people here have obviously moved on and I should do the same but I find myself fascinated by the history of each individual and every building I encounter.

Our first meeting was to follow up on a previous meeting with a handicraft producer making hand-woven products from grasses.  Our timing could not have been better as this prospect is ready to work with Shared Interest and is keen to reduce her interest rate from 18%.  She is also just about to apply for IFAT status and so long as she is successful, this will give her the fair trade credentials she needs to start working with SI.  She trains some of the most vulnerable in society and offers them a trade so I hope very much that we will be able to assist in this instance.

Tuesday 10 February

We began the day with a swim.  Wow, the water was cold! but then it was misty again.  Apparently it’s always a bit like this but the outside temperature is never really cold – still, the gorillas seem to like it!!

We met with a lovely lady this morning called Chantal.  She has been involved with the training project currently being run here by Shared Interest’s Foundation.  Unfortunately she has no premises at the moment as her shop is being renovated which was a shame as I would love to have seen all the different products she offers.

Longer term we hope the Society will be able to offer her some finance also but at present she too needs to register her fair trade credentials and to form alliances with some of the northern buyers.  Her dream is to open a craft centre as such a thing hasn’t yet been conceived in Rwanda.  She is so animated when she talks about it and she has so many great ideas for it that I really hope she is able to get this project off the ground. 

As those of you who travel regularly know, it’s rare that things run smoothly.  This trip I seem to be having more than my fair share of technical issues.  First my ‘phone ‘died’, then I lost some photos I’d taken (I know, I know, it has to be something I did!) and now I have succeeded in blowing the circuit in my room so I no longer have any electricity.  There is however usually a positive side to such occurrences and mine is that I now have a nice, quiet room overlooking the pool with a wonderful view of the city.

This afternoon we met up with the local representative of Transfair (the equivalent of the Fairtrade Foundation in the US).  She had 2 of her colleagues with her from the States and it was great to exchange information on the producers we are and will be working with.  They are incredibly supportive of Shared Interest’s work and aims.

Wednesday 11 February

Well, the water must have been really cold yesterday as we opted out of an early morning swim today.

Rwanda is proving to be somewhat of an enigma.  Whilst they drive on the right, the cars have their steering wheels on both the left- and the righthandside of the vehicles.  On the subject of cars, it does seem that it is de rigueur for taxis to have ‘illegal’ cracks in their windscreens.

The French influence remains but I wouldn’t say that it is strong.  A number of people still speak French and for once I have found myself able to say more than ‘hello’, ‘welcome’, ‘thank you’ and ‘goodbye’ in an African country!  That said, English will apparently soon be replacing French as the official language of Rwanda.  This is to fall into line with the rest of East Africa but someone did let slip that the current President doesn’t speak French….

Where I believe the French influence remains strong is in their cuisine.  I wasn’t sure what to expect and tend to be sensibly careful with food when travelling for all the obvious reasons.  I have however been pleasantly surprised and can honestly say I have thoroughly enjoyed every meal so far.

Late in the afternoon we took ourselves off to the Serena Hotel to register for the EAFCA conference.  We stayed for the cocktail party and managed to catch up and arrange meetings with some existing customers as well as some new prospects.  We were also introduced to Rwandan singing and dancing.  The men and women never dance together and the women in particular were especially elegant in their beautiful costumes.  Whilst they sometimes wear bells around their ankles, this dancing could never be compared to Morris dancing!

Thursday 12 to Saturday 14 February

These 3 days were spent at the coffee conference for which we had primarily come to Kigali.  They were long, very full days and to be honest, they all seemed to merge together somewhat.  We were in and out of presentation after presentation, meeting after meeting and spent hours standing at various podiums drinking coffee (that was what we were there for after all!) and chatting.  We were introduced to various new prospects, we spent time with existing customers ironing out any issues they may have had and we visited the various East African coffee board stands to ensure we understood exactly how coffee is sold in each of the different countries.  Periodically we were fed and watered but the chatting continued.

At the Welcome Dinner on the Thursday evening we bumped into a very nice lady from the Fairtrade Foundation; one of the very few other UK participants I had seen.  This had been her first work trip and the passion and enthusiasm for what our 2 companies are trying to do shone through.  She had been travelling with an influential UK retailer and demonstrating first-hand the benefits to be gained by all parties of buying fairly-traded goods.  It will be interesting to see what next appears on the shelves in the UK.

Friday 13 February

Friday followed much the same pattern as Thursday had done.  However, first thing we took ourselves off to see a new potential handicraft producer making cards from recycled paper.  The process is very simple and old-fashioned but effective and even the lack of designers here in Rwanda did not seem to be hampering their efforts.  The finished articles were quite simply beautiful.

They employ children who have been orphaned either by the genocide or HIV and gradually train them over a period of 4 years.  They are all local and despite their youth, many of them are now heads of households.  This business had also recently taken part in our Foundation’s Train the Trainers Programme.

The area where this business was located was poorer than most we had seen but it was still nothing like some of the slums I have seen in Nairobi.  It is Rwandan policy apparently not to have any slums which did make me wonder where the very poorest in this society go to live.

Everywhere appears to be quite congested but I guess this is due to the fact that most of the buildings are low-rise.  Even though they have been constructed in this way because Rwanda lies on the Great Rift fault line, policy is apparently now dictating that more high-rises should be introduced.

Rachel and I have been particularly taken by the national costume and have done a mad thing and each had our own outfit designed for the Closing Dinner tomorrow night.  The girls at the conference look so elegant and attractive in their black tops, long dark burgundy skirts and fawn drapes which hang down from the right shoulder over the left hip.  Let’s hope that Rachel and I look equally graceful in our new outfits!

In the evening we were invited for dinner by a Dutch gentleman from one of the other social lenders.  He and I had met on my first trip for Shared Interest last year to Holland and he had just moved to Kigali so it was good to ‘look him up’ in his new home.  He took us to ‘Heaven’ which is a lovely restaurant up in the hills with a stunning view out over Kigali.  Both the food and the company were great and we whiled away a very pleasant evening.

Saturday 14 February

Well, I never thought we would but we managed to achieve all but one of the things we had planned to do during this conference.  If the number of notes we now have to write up are anything to go by then I believe it has been incredibly worthwhile.

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Mexican coffee farmer at work in the fields


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PRIZE FOR THE MOST IMPROVED EXPORTER, COSTA RICA 2008 – PROAGROIN

Jorge Sanchez, General Manager, gave thanks to his colleagues and the Management Team at Proagroin, to their members (Asoproagroin), their customers, friends, suppliers and collaborators for all their support.

“The support you have given us and the trust you have placed in us have enabled Proagroin to continue working towards the goals set out in its long-term project.  This has but one objective: a better quality of life for small and medium producers in the north of Costa Rica.  Last Thursday (sent on 8 December) we were told that we had been awarded a most prestigious national prize, that of Costa Rica’s Most Improved Exporter for 2008.  This award is given each year by the Costa Rican Export Department and we are happy to accept it on behalf of more than 500 producers who have willingly collaborated with Proagroin to produce world-class, fairly-traded goods.

Thank you to all those who work with Proagroin for their efforts during the last few years.”

Note: Proagroin, a long time Shared Interest customer based in Costa Rica, is a major supplier of fair trade pineapples to large UK supermarket chains including Tesco and Waitrose.

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